Frequently Asked Questions
Explore our commonly asked questions for quick assistance.
What CRMs Does Content Codes Lead Enrichment Platform Support?
Currently, We are in Real Geeks CRM. We will be adding other CRMs every month.
What features are on the Content Codes Lead Enrichment program?
Our goal is to find the most accurate phone numbers, best time to call, homeownership, length of residence address, financial info including credit scores, income, networth associated with the person’s email and phone number in your CRM.
Inside your subscription, you will be allowed to enrich your new incoming CRM leads live or use any tags in your CRM to enrich the leads with that tag.
Questions regarding search history!
We tag all your enriched leads in your CRM so you can find them easily. We also have a database of your past enrichments in our backend so we do not double enrich a lead.
Do credits roll over each month?
Subscription credits last 30 days after purchase. If you need additional credits for bulk tag enrichment we offer bulk credit purchases at discounted rates within your account management interface. The bulk purchased credits within the account lasts 30 days.
Why am I getting charged monthly?
This is a subscription service that allows us to be able to enrich new/live or old/existing leads in your CRM meaning, each month your subscription renews. Your credits reset to whichever plan you have signed up for on your renewal date. You can always control your next month to be a lower credit plan or increase the current month’s plan.
How can I cancel my subscription?
Simply go to the cancel subscription button in account settings or contact us.
How do I update my Credit Card?
You can change your credit cards in our backend settings.
How to buy additional credits?
You can always increase your subscription plan that reflects the same day or buy one off bulk credits at a much lower rate that last 30 days in your account backend.
How to do bulk enrichment?
Simply tag your leads you want enriched in your CRM and enter your tag label into the Favorite Tag field in the account settings backend. Once you save the tag(s) you want enriched our system will automatically enrich them.
Will I have to worry about my tagged leads being enriched multiple times?
We keep a database of previously enriched leads so we will not charge you for previously enriched leads.